The staff was dismissive, not helpful, and unconcerned with us as customers. What's more, the truck we rented broke down 4 times and we lost over a half day in moving. Upon return of the truck, we informed the associate of the issue and his response was "Well you need to call the 800 number, we don't deal with any of that here. We are just going to continue to rent it out as we are not an automotive shop." What?? It's so sad to me that the staff had no regard for the safety of their customers! We will definitely not ever be using uHaul again.
Moving Truck Rental in Carson City, NV at U-Haul Moving & Storage of Carson City
Moving to or from Carson City, NV 89701? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Carson City.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Carson City
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Carson City, NV.
Cargo vans and pickup truck rentals in Carson City, NV
U-Haul cargo van rentals and pickup trucks in Carson City, NV are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Carson City, NV 89701. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
This place was helpful but the NV auto location wasn't open yet. I drove and used extra gas that I paid for to get to a new location. I returned the U-Haul a day early with an extra 1/8 tank of gas (which wasn't noted) and wasn't compensated for the extra time money and driving spent to do this.
Quick and easy drop off.
The folks at the Carson City location went over and above to help us. They were amazing - especially Jerod.
A very dialed in company makes things easy. It's a little pricey, but the service is great and the equipment that i rented was super comfortable, great gas mileage and drove extremely well ??
It was so easy renting and customer service was Awesome!!! Thank you!!!
The service was quick and courteous, they had us out and in the truck within 10 minutes, check in was just as fast, everything worked great, ac was super cold and the truck was very clean in the cab and in the back, good job U-Haul, Thank You!
2 Charges were put on my bank account dispatch manager (David) in the Reno area told me the equipment wasn't available when it was. Very unsatisfied as it has been two days and the second charges is not back in my bank of $94.99 and the correct charges of $61.37 was also removed from my bank account the u-haul #25389785
Even though an employee had called in sick, they were hustling around making sure customers were taken care of. I never mind removing the trailer myself, but they insisted that this was their job. Great people!!
Nothing all was good.
Truck reserved (20') was not available upon arrival, had to swap for a small truck and trailer which added extra time and frustration to the move.
We had an extensive move - a 26 footer and four 20 footers. Every single time we had a 45 minute wait, the trucks were FILTHY (and clearly not Covid sanitized because a quick swipe of a lysol wipe came back thick with grime) and we had to go through every detail of the checkout process even though I filled everything out online - drivers license pics, insurance, credit card, extra insurance, roadside assistance, you name it. We fill it out online but had to go through.each.and.every.step. in person so it took forever (which means everyone in front of you had to too, so the wait is SO LONG). When you pick up the uhaul they ask if its clean and whatnot...but we had many trips to make so I wasn't about to answer honestly and piss them off and make the process slower....
Service was really slow, and the staff was not very nice to the customers.
Keys were not in communicated box, rented a dolly that we did not receive.
Quick drop off.
The amount of time to drop off the truck was long. The time to drop off the truck could improve. Overall, good job by the employees.
I felt safe. The office was set up according to regulations and 6 feet apart area. Everyone was very friendly and helpful
Short staffed, equipment was not in working order and had to be repaired before we could use. Wait time for the repairs was one hour. Not acceptable! Door of the trailer we rented was difficult if not close to impossible to open and close.
Met all my needs and they were great to work with.
Again we had reservations for storage & was not in system happened to us twice??
The truck wasn't at it's best performance, it would pull here and there, I was marked off on gas lower than it really was, and was charged twice for the same tape item, not worth the trip down there to get a refund. Staff was friendly overall, I'm sure it was just a bad day. Still I would use their service again, just double check and confirm charges.
Every time I have rented from this location, they have always had the equipment. They have always been very friendly and helpful
Pickup took extra time due to staff shortage and customers in line. Killian was doing a great job, but could have used some help.
Person who brought the truck up for me and same at check in was very pleasant and nice. Did a great job.
I went to drop off my rental at this location and it was very near 5 o'clock but before. The girl working saw me pull in the parking lot ran to the door and locked it I got out of the vehicle and knocked on the door I just wanted to know where to put the keys. You could hear her yell across the room WE'RE CLOSED. so I knocked again, she yelled even louder in a nasty voice we are closed. So I knocked one last time and a nice young man with a beard came to the door didn't open it but asked what I needed and I said where can I put the key to turn in my truck he kindly pointed to the dropbox. I will never recommend this station for anyone as long as that woman is working there. I've been in customer service for over 40 years and that is not how you treat people if you don't like your job find another one but don't take it out on the public.