Equip cargo area had lumber, cardboard, and dirt that I had to clean out. And I ordered 1 dozen blankets - received 3.
THOMAS W
HTK Enterprises LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carson City, NV 89706
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Customer Reviews
- 3.0 Average Customer Rating
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Odd return location outside of town in the industrial area with a small area to return equipment as it was a manufacturing business. Antoinette was the lady who checked the truck back in and I told her of the problems she said she made note of them. She worked real hard in the heat of the day to move trucks and other trailers around so that I could leave mine. I would only recommend this location because of Antoinette and she should get a raise since u-haul is not part of her job. Thank you Antoinette
PAMELA MThe area that I had to go too as a single woman was very scary. I even took pictures of the area. I was at in case anything happened to me and sent it to my friend. I was told I could keep the U-Haul for an extra day. No cost I even returned the U-Haul not using the extra day yet they still charged me the extra $50. The place I had to drop it off to was at least 20 minutes from where I live out in an area that is filled with brothels, trailer parks, and a lot of really scary sketchy looking buildings. I do not recommend this place whatsoever, especially as a single woman, and when I talk to the people, the girl that was on the phone was extremely rude. She even hung up on me at the end didn’t even say good bye. no, never again.
SUSAN CThe lady was very helpful in hearing my pickup story and letting me know she was going to work on getting me some money back for my troubles.
Anthony CThis was a terrible experience. First off, you walk in and 3 loose dogs start barking at you. The lady that helped me was overwhelmed with her workload, trying to get payroll done, so she really didn't want to help me return the trailer I rented. She tried to get someone else to help me, but they wouldn't, so she was forced to show me where to set the trailer. Once I put the trailer where she wanted it, I asked if there was any paperwork we needed to do to complete my rental. She told me , "nope, you're all set." So I left. Well, she never reported the rental trailer as being returned. This lead to a bunch of unnecessary drama for me because it looked like I still had the trailer in my possession though I returned the trailer a day early. I don't recommend this location.
ANDREW W