Very friendly and helpful. Very nice girl at the front counter.
Eric S
Saffron Enterprises LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cashmere, WA 98815
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Customer Reviews
- 3.0 Average Customer Rating
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Most of the issue was with the app check-in system failing. After checking in and getting a confirmation from the app, the representative at the gas station (not a U-Haul store) said that "the guy" didn't get it. She proved helpful at being the go-between between me and "the guy", which i am very thankful for, but she was quite bad at communicating clearly. In the 30 minutes I was there trying to figure this all out, we had several miscommunications which were very preventable. All said, the check-out process there was not as simple as it should have been, and it delayed me nearly an hour and a half.
Ethan PI ordered 12 blankets and only got 6. I ordered a furniture dolly and they did not have one.
Lois LScheduling to pick up was a night mare. I scheduled a location 10 mins away. Which they had 1. Then scheduler had me drive 3 hours to cashmere to pick up. Absolutely b.s.
ROBERT RThe customer service in Cashmere was awful. I asked where to drop off he said anywhere open. I had to travel to 3 locations to drop off. Found problem he booked Burien instead of Sumner WA. Final drop off at Mclendons very professional.
Tamara V