The cargo compartment had rocks, dirt and other debris. I had to sweep it out prior to loading my furniture and other household goods. I'm glad I took a picture or the odometer and fuel gauge prior to fueling.Scott B.
Trailer Rental & Towing in Cashmere, WA at Super Deli Market Chevron
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cashmere, WA 98815
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I didn't have any help hooking up the trailer a 6 x 12 trailer is pretty heavy to hook up by yourself also I had to move another trailer out of the way to get to the one I rentedPeter S.
The smell of tobacco and nicotine in the truck cab was so strong I was nauseous. Stayed the entire 1400 mile trip. Would have thought equipment would be non-smoking by 2021.Mark W.
was very helpful & responsible. 5 Star customer service .David S.
It would be helpful if the clerk went over the trailer with you when you pick up.Kathy O.
Only read the perfect drops addres ... because I paid extra money and I know its may fallefrain R.
I just left the trailer with no receipt or check in. The Clerk at the time did not know how to do it. I called a day later and was told I was good.James G.
Reservation appointments do not seem to matter. I had a 7am appointment and nobody at the site knew anything about it and they said they do not have access to the computer. ha! Trailer had a tail light out also. It's not just this site, all Uhaul locations don't seem to care if you had a confirmed reservation or not.Nick W.
I made my reservation almost a month in advance yet I wasn't able to pick up the truck at the location I selected, I had to drive over an hour away to get it. I think they could provide better customer service by making the arrangements to have a truck at the location instead of making the customer do all the work, they charge enough to rent.Ranae G.
Very convenient location for pick up and return. The gentleman who assisted us was very helpful.Michael H.
Manager was busy with other tasks, so all we were allowed to do was park the trucks. The vehicles were not inspected, nor the furniture pads counted, while we were there. If there had been a discrepancy we would've had no recourse to contest it. While the e-mailed receipts showed what we expected, it would be nice to have that data before we depart the facility.Thomas R.
Have the equipment located at the dealer actually reserved online and if unavailable at requested location give 48 hours notice.. not 12 hours.Frank F.
Trailer had bald tires. Took the trailer home and found 2 of the tires only had about 20 psi instead of 50psi. I put air in the tires but the next morning they were low again. I checked the lug nuts and found 6 that were loose. For 5 days I had to hand pump the tire pressure up to 50. It was a big concern that I would have a flat tire in an area with no cell service and no spare on the trailer. Very bad experience!!!Richard P.
Have rented at this location before. Staff is friendly and helpfull.David R A.
I would like to start by saying the actual pick up and drop off locations were perfectly fine, but my experience with u-haul as a company was absolutely terrible. I made a reservation to pick up an auto transport trailer in ellensburg, and even received confirmation of the ellensburg location. When I showed up to pick up the trailer, they didn't have one and sent me to a location in kittitas. When I got there, they didn't have one either, and gave me the 800 number. I called the 800 number and they told me they tried to call me to tell me this situation the day before(I have zero missed calls from them, so I assume this is a lie) and was informed that the closest trailer to my location was in cashmere, WA. An hour and 15 minutes away from my location. Had U-Haul not screwed this up, I could have been done and home by noon, but instead I was out hauling a vehicle until 6 PM. U-Haul really fucked this up. They not only ruined my day, but my brother in law's as well, as he was driving. This also put extra miles on his truck, cost us extra fuel, and made both of us miss out on plans we had for the day after getting home. I plan to call corporate to talk to them about this. I believe I deserve a refund for this horrible experience. If U-Haul doesn't make this right, I will never use them again. I will even buy my own trailer before using them again.Justin C.
Originally I was supposed to pick up the van at Ballard, WA Uhaul on Saturday Am per my reservation. I got a call Friday at 7PM telling me there were no Uhaul trucks over 10' long in the Puget Sound region. I asked the rep if there was a 15' truck in the Wenatchee, WA area as my son was driving to Seattle to help me move. Fortunately, one 15' truck was available in Cashmere so the day was saved. The rep was very good. I came to learn that most of the Uhaul trucks were sent to CA as everyone is apparently moving out of there.Cyndy J.
U-haul gave us the wrong pickup location!! (not the place I ordered the truck from). We went to the location U-haul gave us; no truck. We went to the location where I ordered the truck; truck was there but the system wouldn't let us pick up from a different location than what was given! We were at 7:30; U-haul rep wasn't due to arrive until 11. We drove to Wenatchee to what we were told was the corporate location with "lots of trucks"; it was a dirt lot. We drove to another U-haul; no truck but at least they called and corrected our rental to the original order location. Drove back there (now 2 hours later!) and our truck was there but the keys weren't. We were given the keys to a different truck and during checkin I had to contest the photos and take new ones. Kicker was at the end when the mileage of the truck we were given didn't match the truck from our order and the system gave me an error. Worst experience with a business ever!! During this time I called the "Help" number twice, was put on hold for 20 minutes, and then the voice mail told me to call back and hung up. Use any other rental company possible.Mark D.
Thank you for getting us checked back in quickly!ROXANNE C.
The location was 45 miles from my home. The miles that I was allotted did not take into account the 45 miles that I had to drive the vehicle to my home. There is a Haul location in Chelan (my home) but they did not have the equipment I wanted. Also the pick up location was not able to provide the furniture dolly I had requested on my order.Victor D.
Great experience renting from this location. Friendly person hooked up trailer and unhooked when I came back. Will definitely do business with again.Christopher G.
great customer service !!Gerald C.
Same as above comment..Dennis G.
The location was very convenient for us. Check in and out was easy. The only problem was that the original email receipt came in an unreadable format. I called and the issue was corrected.Robert C.
Everything was perfectJim L.
Piss poor customer service provided! Was told I couldn't drop off truck till the supervisor was there at noon. At noon when I dropped the truck off was told the supervisor would be in the following day and that I would t have to worry I would not be charged extra. Just received an email charging me for an extra day! Jerk Offs!! Don't understand why this company can't be straight with folks:(Cory A.