I have pictures of the mileage from when I picked up the truck and when I dropped it off. I drove 150.7 miles in total. James told me it was 200 miles and charged me an extra $24. I didn't know I got scammed until I got home and did the math. I don't know if it was his fault or the fault of the pick up location. All I know is that I paid $24 for going over the mileage when I didn't.
James T
Valor Construction LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Casper, WY 82604
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I made my reservation in person in the closest town to me (45 miles). Uhaul called the day before my pickup time and said the closest truck to me was 148 miles away. Come to find out, that is common with Uhaul. UNeed to do better.
WILLIAM HFriendly staff
JEFFREY HWhen I arrived at the Casper location to pick up my rentals I was told I had to drive several miles to a different location to pick up the truck and then several miles to another location to pick up the trailer. I didn't rent from those locations and the rental location I started from on second street in Casper seemed to care less of the situation. While the persons at the pick up points were very helpful I think it is very poor customer service to rent from one location and then be told to travel all over town to get the equipment I required.
THOMAS BExcellent customer service.
Lindsay S