They don't answer the phone and we want to know why we were charged for gas. Did the Salt lake location not tell them the tank was not full. Thankfully we took photos but there is no one to speak with. We were told someone would call us back and nothing
Jesse C
Glass Doctor Auto of Castle Rock
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Castle Rock, CO 80109
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Was not given a lock code so couldn’t get into the U-Haul to get the keys..instead of it being a self pickup had to get an employee and when we finally got in there was no dolly that I paid for so had to wait for that as well so it ran us behind
DEBRA SI specifically indicated in person pick-up when I made the reservation. I did not receive any additional indication this would not be the case. So it was frustrating when we arrived to find the location closed. I called U-haul and was told I needed to do it through the website. This took about 20 min to complete. It took several minutes again when we returned the truck doing it this way.
Mikaela SFriendly staff. Clean and well working truck. No problems with the rental. I would rent again.
JOSEPH RI liked how close it was to my new home in Castle Rock, but it was dark and hard to tell where the defined location for truck drop off was.
Allison S