This was maybe the worst experience I’ve had with a uhaul truck and rental. Pick up took me an hour and a half because the website wouldn’t locate me (despite me having turned in my location multiple times in safari browser). I was on and off the phone with support, and of all this the two ladies who helped me were excellent customer service and are the only real upside - they deserve all the credit here. The truck was in rough shape with giant scratches and gashes all over it. There was no equipment in the back (thankfully I didn’t need anything last minute). The cup holders were disgusting with old dried drinks and dirt inside. The truck burnt oil, the exhaust had a decent leak or catalytic issue, which made a horrible loud roar everywhere it went. The acceleration was lacking likely due to this too and probably cost me more than it should have in gas. The a/c didn’t work nearly at all on an 89 degree day of moving. It would blow cold air for about 5-10 minutes then go hot, off and on. Just an utterly bad experience
Joshua A
Cathlamet Puget Island Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cathlamet, WA 98612
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Clean, truck. Very personable service
Trish RPhone ahead. Not open except by appointment. Only UHaul in this town. Any other location over 25 miles away.
Virginia SAgain, comparing this site to the Uhaul Super Centers it was not. But it worked for me.
HARRY HVery user friendly
Athenia C