My wife and I are 70+ years old and had to hook the trailer up by ourselves and it took everything we had in us to lift the trailer up to the hitch ball. This was a towing service location and only one lady there to sign us in and help us which most of the time she was on the tow service radio .George V.
Moving Truck Rental in Centralia, WA at Grants Towing
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Centralia, WA 98531
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
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Everything went smoothly!Eric B.
Friendly great people!! I would highly recommend!!James M.
Nothing it was greatTHAD S.
Make sure it is clean and ready before renting it out to the next personPatricia G.
Improve sytemRolando F.
This is a very small location with not enough room to maneuver a vehicle and trailer. Equipment was parked in the alley next to the location. The office is small and dingy. When I picked up equipment, the office clerk was the only person there and her two children were there sitting on the couch. That does not portray a professional atmosphere. No one assisted me in hooking up the trailer or ensured that it was hooked up safely and the lights worked, etc. Not inspecting the equipment can open Uhaul up to significant liability issues.Joel M.
I was really impressed with the effort given by the person at the store when I called from Arizona to make arrangements to pick this up on my way to Bellingham. She assured me it would be taken care of and then followed up several days later to confirm that my trailer would be ready. And when I got there it was ready to go and she promptly helped me with the paperwork and get back on the road. That and a great attitude really made the experience perfect. Especially when you've been on the road for days and are completely worn out. Great customer service and a smile can go a long way. Thank you!dave C.
That trailer tongue is very heavy. Some sort of wheeled jacking device would make things easier. Thxmichael W.
Great friendly serviceDavid V.
Back roll up door was hard to latchjerry J.
Wish I was told if I returned to the place I rented I would have saved $45Barry W.
The location I rented from was nice. The guy working there was really helpful. Unfortunately the truck I rented ended up leaking. But the employee was very nice and quick to respond to my problem.CASSANDRA L.
Lisa was a great help. She offered anything that we needed and even made a fresh pot of coffee.LYNNDA M.
I was just using my debit card for the deposit. He charged the whole thing to my card and the other location could not reverse it. My son was paying by credit card on the other end. I'm out the money and still need to rent another uhaul for my final move. This may be delayed because of this. I am very upset. My son did not have cash to give me and this was not an expense I could afford at the time. They basically screwed meJoan B.
The only issue I had was when we went to return the truck before their closing g time of 5 pm they were closed and no answer on the phone or voice mail. We called another uhaul and they told us to lock the truck and drop the key in the drop box. I was very uncomfortable with this but that's what we had to do.marta M.
Great customer service!!!KIWI L.
I would have preferred to pick up from Grant's Towing in Chehalis like it said I could online when I reserved the trailer. The Centralia location was out of the way for me and not that easy to access. People were very friendly and good to deal with.Melody B.
The gal in the office was awesome- very friendly and she went over all the paperwork thoroughly- I would definitely do business again!Andrea P.
NO WAITING IN LINE, THE CUSTOMER SERVICE RECEIVED VERY CLEAR AND HELPFUL AND EXPLANATORY! THANK YOU VERY MUCH!SABRINA A.
Staff on premises did not know how to unload or unhook the trailer attached to the truck. I had to figure it out. I believe I should receive a rebate for my troubles.GREG W.
The driver seat belt was jammed and would not function.RODNEY M.
She was very friendly and helpful. I would defiantly use them againMITCH H.
Working with Lisa had been very helpful. She helped with setting up my rental and with the return of it. The customer service was great and I felt very welcome there. Thank you for all the help.ERIC A.