they only could rent a trailer if the customer did it online. they had no idea how to rent a trailer to a walk-in. I waited for over an hour listening to the 3-way conversation trying to get a open trailer rented.
DONALD M
Rapid Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Champaign, IL 61821
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The location was sketchy to say the very least. I did not feel safe and would never ever ever choose that location again. The U-Haul sign (on the building) had arrow pointing to go around the side of the building. I walked into a door that was the only door I could find and I was DEFINITELY not correct. It looked like homeless people were staying there and the hair on the back of my next stood in end. I immediately left and called my make friends to come help me figure out what to do.
Alexia BIt took me 40 mins for the dude to figure out how to check it out to me
Matthew PPicking up the truck was a hassle. No one was at the location. Truck was clean but missing the furniture dolly that I paid for.
Shawntaie SHuge potholes in parking lot. Took me 10 min too open lock on key lockbox.
ANDREI W