Everything was great
Moving Truck Rental in Charlotte, NC at U-Haul Moving & Storage at Freedom Mall
Moving to or from Charlotte, NC 28208? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Freedom Mall.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Freedom Mall
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Charlotte, NC.
Cargo vans and pickup truck rentals in Charlotte, NC
U-Haul cargo van rentals and pickup trucks in Charlotte, NC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Charlotte, NC 28208. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Keep doing a good job
Reservation for 10' truck. Not available at location. Put into 15' truck but had water in it. Mgr tried to explain that prior user probably brought wet items into it, but it didn't explain why water would be on Mother's Shelf. Then put me into 20' truck. UHAUL never transferred the Moving Pads to new truck. I called Mgr the next morning and he assured me he would issue refund and note file. No follow-through. UHAUL Charlotte also charged me for 2 large boxes I never purchased (real purchase: 3 small, 3 medium). MAJOR MAJOR quality control issues with this location.
Ashley Rd Uhaul has some of the best service! That's my go-to! Appreciate you all!
Women at the service counter (hatttie I think I donâ€™t remember ). Was amazing. They forgot my dolly in the truck and she removed the charge from the account with no headache. She was awesome and super helpful! Give her a raise!!!
Someone as well as myself dropped the ball. The truck was nearly empty of gas when I drove it off the lot. I didn't notice it until I was a couple of miles away. But other than that, the people were warm and friendly.
Customer Service Friend
Extra charges and prices were not what they said they would be
I interacted with three different employees with this process. All three were really helpful, courteous, friendly. Lucky to have such good employees
Everything was great
I was dissatisfied with getting Charged $19 for Milage I didn't drive
Overcharged for miles
I will absolutely never do business with this location ever again. I rented a pick-up truck to deliver a mattress to my mother. The location is about 15 miles from the U-Haul location. I picked up the truck at 10:45 and returned at 1:30 pm. Upon return to the rental location I was charged for 200 miles. I showed my receipts to the associate showing my stops in Charlotte. There is no way possible for me to make fours stops in Charlotte, drive 200 miles and return the truck by 1:30. I even showed him my gas receipt where I topped off the gas with 5.00. He said I could have made multiple stops for gas and only showed him the last receipt. My brother was with me and showed our stops on his phone. His phone is set to track his mileage because of his job. The associate was still not accepting our response to the charge. I finally said I need to speak to the manager. He then said â€˜we never change the amount but we will do it this time.â€ I was charged 59.00 instead of $150.00 dollars. Beware if you rent from U Haul Freedom Mall.
Nothing as far as this location, but I had a lot of trouble returning the rentals after hours. I tried to check in with the app at uhaul.com/share and it kept getting errors at the point where it tried to get my location with no alternative to go on. I tried calling U-Haul and was on hold for a good ten minutes with no response. I finally just locked the truck and dropped the key in the key drop and hoped for the best. I called the next morning and all was well, but trying to return the rental after hours was by far the most stressful part of the rental experience. Please fix it.
The staff was very friendly
Check out service was awesome even though I was told there was quarter tank gas and it was actually empty but the return was the worst!!!
The guy who rang us up was incredibly, unbelievably rude. He is not cut out for customer service. If I wasnâ€™t concerned with embarrassing my father, who was with me today, I would have told him about himself because he didnâ€™t have to talk to us like that or roll his eyes every 5 seconds.
Better truck maintenance
No way to leave key on lock box
Had to wait for the trailer to be cleaned and the trailer hitch was bent. Had to take it as there were no others available.
I will never use uhaul again. On my last move before this one I was never called that the pickup truck I needed was not available at the loacation I was give. The second time the truck was not available at the location I was to pick. I had to go a distance to get anther one. I would recommend uhaul again. I aleed the mon ing of my ten tall both times to rm the night before pick up and they said all is good to go. If I didnâ€™t call I would have gone to theses locations . They have you over a barrel and there is nothing you can do. Never again.
The truck broke down twice bad battery
I had logged into my corporate account and rented the vehicle. When I picked the vehicle up they said it was not under a corporate account and didn't have the credit card which I did not have with me because it is on file under our account. So I had an issue with payment when onsite.
Everything was great. No problems. Pick up and drop off were fast and efficient.
The representatives for great