The â€œ manager â€œ has zero customer service skills. She seemed annoyed that I was there. She wasn't appreciative of the business. She didn't say thank you, she barely made eye contact. I can somewhat understand a lower level , less experienced employee being this way. I actually took a video date stamped when i returned the equipment because I had zero confidence in her. I couldn't believe she was the GM, but sure enough her name was on the window. The standards for GM must be low. Imagine how she trains new team members! It was quick , easy, in and out, the equipment was great. I certainly didn't feel wanted or appreciated as a customer. I guess she was having a bad day - both times
Moving Truck Rental in Chattanooga, TN at U-Haul Moving & Storage at Hixson Pike
Moving to or from Chattanooga, TN 37415? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Hixson Pike.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Hixson Pike
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chattanooga, TN.
Cargo vans and pickup truck rentals in Chattanooga, TN
U-Haul cargo van rentals and pickup trucks in Chattanooga, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chattanooga, TN 37415. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
A better Dropbox
Lemitri was absolutely fantastic to work with, and she was very knowledgeable and helpful.
The young men who took care of me were very helpful and professional.
The guy working there was so courteous and helpful!
Nothing. Had no problems. Very friendly.
Nothing. Casey & Richard did an excellent job helping me. Very professional
Service was good. No complaints.
The service is always top notch here. They do very well.
I reserved from a location near my home. U-Haul called and told me they wouldn't have a truck available two days prior to reservation date. I had to drive about 20 additional miles to pick up and return the truck. I attempted to "pick up" the truck online, but their site said I didn't have a reservation after they had texted me a link to the online pick up site. I waited in person at the store for 20+ minutes to pick up the truck that I had reserved weeks prior. While using the truck, I saw that the location 2 miles from my home did have a 15' foot moving truck, so all of the extra cost and running around was unnecessary.
Make sure yall are not false advertising!!!!ðŸ˜ ðŸ˜ ðŸ˜ ðŸ˜
From beginning to end, Ms. Turner the Manager was Amazing!! She answered every question I had and made me feel as if I was her most important priority. She is a GREAT representative for the U-HAUL brand!!
Everything great. From on line check in (although the repeated offers for extras might have been helpful for some (and no harm trying) almost got annoying since I only needed a truck), to quick check in and pick up, to my truck being clean, running, heater on (cool morning), and ready to go to easy drop off and on line charges posted quickly, excellent operation!! I will use you again!
The computer is very slow. Lines from and people wait when it is unnecessary.
Incredible customer service, will use this location if ever needed for a move again. Thank you guys!
I rented a car carrier here to pick up a new side by side we were buying but not before reserving a 6' x 12' trailer at another location. This trailer would have been plenty big enough to haul the 1600 lb. UTV home EXCEPT no where on your website does it tell you that the loading ramp opening is only 58" wide, not 6'. This little bit of info would have been very helpful when reserving the trailer to pick up our new UTV that is 63" wide. Just a thought you might want to add this info to your trailer dimension information so that you don't piss someone off after costing them over a hour of their time.
Check out was fast. Staff was friendly.
Windshield was not clean almost recked because of smudges all over.was not happy at all
Have more then a quarter of a tank of gas in the trucks when the customer picks up the truck.
Great and fast service. Second time there and same service of excellence
Friendly folks. Truck was ready when promised.
I booked my truck online and when i got there there was no truck. They found a 10' box truck but i wanted a pickup truck. I ended up paying the higher rate for the box truck cause i needed a truck that day. I was happy with the customer service at the location but annoyed that it ultimately cost me more money than i expected cause the online booking didn't actually coordinate with the local office.
Do smock your truck and cleen the windos....Check the fluids the truck had no windshiel wiper fluid.
All over experience was good. The truck however was in very poor condition. Brakes did not work well. Truck was well maintained. I asked if I could get another one and I was told that it was the only one they had for in-town use at the time.