The truck looked fine when I picked it up. But it broke down half way through the trip. It was over 2 hours till I was back on my way. Because I arrived late, I had to pay the people waiting to unload the truck extra for waiting for the 2 hours. The mechanic detemined it was a computer error and was able to reset the computer. It seems from info online, there was a recall for this problem on this series of trucks. I would think U Haul would have had this taken care of at heat time. I thought U Haul might contact me to offer something for my losses due to the truck breaking down, but nothing yet, so I guess I'll have to contact them.
ROBERT S
Herban Trails
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cheektowaga, NY 14227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Always have equipment available so they never run into a situation where reservation can not be granted, due to overbooking
NICOLE AStore operator was late to work, I wasn’t able to pick up the u-haul until 10:20 when I expected to get it at 10. Truck had no gas and had to put $75 worth of gas when only driving 20 or so miles. My driving didn’t even move the gas gauge. $15 dollar gas credit was not sufficient. Would not rent again.
Andrew CThe location representative was extremely helpful in completing my return. Highly recommend!
MARK REnlarge signage outside. Location hard to spot from busy road. Very helpful agent— Julianna.
DONNA D