Did not have applicance dolly when I paid for one
Moving Truck Rental in Chesapeake, VA at Elizabeth River Self Storage
Moving to or from Chesapeake, VA 23323? Get FREE truck rental rate quotes at Elizabeth River Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Elizabeth River Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chesapeake, VA.
Cargo vans and pickup truck rentals in Chesapeake, VA
U-Haul cargo van rentals and pickup trucks in Chesapeake, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chesapeake, VA 23323. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Too far off the beaten road
We were referred twice to two different locations before being sent to this location which was 30 minutes from where we originally rented from. The second referral was not brought to our attention until the actual time we were supposed to pick it up. We reserved for 9 am and after the first referral said 10 am. Then when we got to the third place the roads to get there closed with no direction. There was no other way to get there so we drove on closed roads. Then the location didn't know where the keys to the truck were and it took an hour to find them. So this put us to two hours behind on our trip.
I paid for a dolly but it was not in the truck.
Took over an hour to pick up my truck. Call center ladies had unpleasant attitudes about having to help us with pick up. Truck had old food inside the cab. Took over an hour to return the truck.
The rep was not at the desk when we arrived.. We had to wait 20 mins and we were on a schedule.. He didn't know we were coming and couldn't answer any of our questions....
I was never informed that I needed to do everything online. Despite there being an actual person there in the office, they refused to help me due to the pandemic restrictions. I understand the need to social distance but when it comes to running effective customer service, there needs to be more done to meet the customer's needs.
Great location for pick up
The gentleman that checked me out in Chesapeake was awesome! Great conversation about the knowledge of the company and truck. Very personal. I would definitely recommend this location
This location was great to deal with , how ever this was the 3rd location I had to go to in order to get the trailer I had reserved 3 days ahead , 1st one just told me they didn't have it and couldn't help me , I called and uhaul sent me to another location and that location was closed finally 3hrs later got I got my tailer at ship yard location
This location is so out of the way. Cost me so much money to just get it to my house and back there.
When I request a pickup location a mile from my house, and you change it to a location on the other side of the city, 75 minutes after my requested pickup time, don't tell me about the change until the day before my pickup, and then when I get there, you dont have the furniture pads or dolly you charged me for, and you charge me extra mileage because you calculated my allowed miles based off of my original requested location, you really make me want to never use UHaul ever again. Why do I bother requesting anything if you literally just blew me off and said this is what you can have and you can pay extra for it.
Cedric was very professional. When I called the day before my pick up and was worried about the process as I was having trouble online with check-in. He was reassuring and calmed me right down. He was also VERY pleasant to deal with in person.
Absolutely nothing. The staff was very helpful, the facility well kept, and overall excellent. Would and will definitely recommend to any who asks!
The front desk guy was very friendly.
This was not the location we had requested and was out of the way- complicating our move (we were offered a 30 mile trip, and had to spend too much of it just getting the truck to the house we were moving from)
Terrible everything, I should have gotten my money back it was that bad.
Although this location was excellent and the young man who waited on us provided excellent customer service, the online process of reserving the truck leaves much to be desired.
The representative was very knowledgeable and professional.
I had a wonderful experience with this location. I would highly recommend them. Shara was awesome, she went above and beyond to help. I'm well pleased.
Location was closed at time of drop off, but clear instructions were provided about drop off procedure in advance.
Great customer service!
I dropped the truck off Sunday afternoon, and got a call for Kevin in the call center on Monday wanting to know where the truck was at, apparently the folks where I dropped it off never logged it in as received on Monday. So I had to worried the rest of the day, someone stole the truck.