This location was incredibly out of the way, and was different than the one I initially requested for my drop off to take place at.
JAKE R
Little Deetailing Auto Spa Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60612
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Customer Reviews
- 3.0 Average Customer Rating
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Fuel tank was provided at 1/8th gas, there were stains on the ceiling of the cab and what appeared to be a blood stain dripping down the windshield. When I arrived to pick up the truck, the dealer had me wait while he called his mom, and then called his friends to tell them about the party he went to the night before. My return was not processed for another 24 hours after my drop off.
MATTHEW AU-Haul was extremely dirty and customer service was sub-par. U-Haul also switched our pick up location without any notice whatsoever (phone, email, text). Overall really poor service and experience.
Preston BI ordered a truck , with a dolly and 12 moving pads/blankets . There was no dolly and only 4 moving pads/blankets . I rented the car for 8.30 am as time was important , but could only get the truck at 9am because the location only opened at 9am and that is where I could confirm why there was no dolly ( I got many calls about this rental , but no-one had the decency to tell me i could not get a dolly at that location . (the most important moving tool !!!). The truck smelled like a tobacco factory as well !!!. Quick to take payment , not so quick to ensure that you get the service you paid for.
Vaughan JCar smelled really bad. There was barely any gas left when we picked it up. The car maintenance and engine light were on. The car would randomly brake sometimes.
YAURIE H