U-Haul Moving & Storage of Up-Town

U-Haul Moving & Storage of Up-Town

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Address

4055 N Broadway St
Chicago, IL 60613

(773) 871-7155

(N Of Irving Park Rd)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat-Sun: 7 am - 7 pm

Storage access

  • Mon-Sun: 24 hours

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Chicago, IL at U-Haul Moving & Storage of Up-Town

Moving to or from Chicago, IL, 60613? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Up-Town. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Chicago, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Up-Town

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chicago, IL.

Cargo vans and pickup truck rentals in Chicago, IL

U-Haul cargo van rentals and pickup trucks in Chicago, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chicago, IL, 60613. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Chicago, IL, reserve a van for your moving needs from U-Haul Moving & Storage of Up-Town!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Tom G. on 5/23/2016
Rating: 1 out of 5 stars

They had poor customer service from beginning to end of my experience and I will never recommend them for my moving needs. I did an online application to pick up from here and when I got e-mail that I wasnt picking up from the location I was concerned and called in. First girl I spoke to said they only had trailers available (even though I made a reservation over a week in advance there were multiple trucks there when I got there on Sunday) Instead of transferring me she hung up on me. When I called back all of sudden there was a truck that was available just minutes after. When I picked up my truck the system for entering in drop off location is very poor and without me agreeing the associate working gave me a drop off location far away from my drop off location ( I was paying extra for one way drop off for convenience). I then had to call customer service and after having my call dropped twice and being transferred 4-5 times I finally was able to get the drop off location I requested originally. This experience was the worst customer service I have ever received and I will be looking at other moving trucks needs the next time I move.

Kathryn S. on 5/23/2016
Rating: 4 out of 5 stars

My reservation included furniture pads. When I first arrived I was told that there were none left. They eventually found some, but that would have been problematic had I gone without. It's important to have everything that a customer has reserved.

Shaina F. on 5/19/2016
Rating: 2 out of 5 stars

The person I checked in with and the person who gave me my car were very unpleasant to deal with. They seemed miserable, barely looked at me, and were rude. I was annoyed when I checked in and annoyed when I dropped my car off. I also received a call about 2 hours before I was supposed to drop my car off asking when I was returning the truck. But I had already dropped it off. It's just a truck but the employees made it a miserable experience.

Stacy P. on 5/19/2016
Rating: 2 out of 5 stars

I had a set time to pick up a uhaul van and I didn't even get helped until 30 mins after my set time to pick up the van. When I got there, there was no one to be found in the office or in the maintenance area...seems odd to walk into a business and it seem like a ghost town. I walked around to the back of the building where there was a guy getting a storage box for a couple who said they had been there for an hour and got helped late and their order was inaccurate, etc. so that was the hold up. Then I get the van and there is 1/4 tank of gas and I had the rental for 3 days...really, they couldn't have filled it up so I didn't have to fill up 3x over the course of the 3 days...

Andrew M. on 5/18/2016
Rating: 2 out of 5 stars

Maybe inform your customers of the actually prices you're charging rather than being dodgy and ripping people off. It would have been nice to know about the fees BEFORE renting the van.

zackary w. on 5/17/2016
Rating: 3 out of 5 stars

The phone rep at uhaul General phone number was extremely rude. I even had to wait THIRTY NINE minutes on hold to wait for manager to come to phone to complain about her. I requested and did receive a copy of the call which has already gone viral on you tube and social media. The uhaul rep I spoke with should be terminated. I will NEVER USE UHAUL AGAIN

WILLIAM D. on 5/17/2016
Rating: 5 out of 5 stars

Great experience.

Lisa Z. on 5/16/2016
Rating: 4 out of 5 stars

We arrived a few minutes before they opened for the day and the staff was very friendly and let us in right away.

Gary G. on 5/16/2016
Rating: 5 out of 5 stars

help driver make sure mirrors adjusted properly

Jason I. on 5/16/2016
Rating: 1 out of 5 stars

Have equipment ready at specified time especially when we confirm three times.

ELIUD N. on 5/15/2016
Rating: 1 out of 5 stars

Poor customer service.

Lisa C. on 5/12/2016
Rating: 5 out of 5 stars

Nice people. Efficient. Knowledgeable staff.

Renold R. on 5/12/2016
Rating: 5 out of 5 stars

Quick to pick up and depart

Samantha B. on 5/12/2016
Rating: 5 out of 5 stars

The van smelled like smoke when I got in, but otherwise everything went well.

GERALD B. on 5/12/2016
Rating: 5 out of 5 stars

Enjoyable experience for renting vehicles

Stevche H. on 5/10/2016
Rating: 5 out of 5 stars

Everything is good just would be better if customers can park the cars in uhaul lot when they rent the trucks

Earl V. on 5/9/2016
Rating: 5 out of 5 stars

Very helpful cheerful staff. Vehicle was in perfect order. In and out on the road quickly. What more could you ask for.

Adam F. on 5/9/2016
Rating: 2 out of 5 stars

I purchased boxes along with my truck rental, and I was told that I could return any extras for a refund (so I didn't have to worry about getting too many). I ended up purchasing around 5 more boxes than I needed, so I returned them with the truck, but I was not issued a refund. I wrote to the store to inquire about what happened, and they informed me that any boxes returned with the truck would be put in the "take a box leave a box" pile, and I would not be refunded. The boxes I returned were brand new and unused, still flat and completely unchanged from when I picked them up. I was never told that I couldn't return the boxes with the truck (which seems like a normal assumption to make), and I also find it incredibly hard to believe that the manager would take brand new boxes and give them out for free when they easily could have just added them back into the inventory in the store. I feel like I was scammed into buying extra boxes and then not compensated for the items I returned. The manager never responded to me after my first inquiry. Very unhappy with this.

Rachael C. on 5/9/2016
Rating: 3 out of 5 stars

Uhaul was fine, being towed wasn't.

nelson f. on 5/7/2016
Rating: 4 out of 5 stars

Very good service

Jim V. on 5/5/2016
Rating: 1 out of 5 stars

Ubox reservation totally screwed up - sent without being filled. Calls placed to Uptown NEVER returned - 12 of them so far... love the uhaul brand, but this location is a DISASTER - avoid for all but van rental and supplies.

david c. on 5/5/2016
Rating: 3 out of 5 stars

I have rented from this location twice in the past 6 weeks. The first vehicle was a 10' smaller truck, very clean, very nice interior and well maintained. Good experience overall. This most recent rental, a 15' truck was not as good. The truck was very dinged up, dirty, low on gas, the interior smelt like garbage and was disgustingly dirty. If I had to use the truck again I would of asked for a new or clean truck. Was a terrible truck to rent.

Frank M. on 5/4/2016
Rating: 1 out of 5 stars

I had ordered a 15 ft truck a month in advance and from a location close to my apartment. A 15ft truck had been confirmed by several people and then I found out the day before they didn't have it. Not only that, i had to go to a farther location to pick up a 20ft truck(I got charged for extra mileage). Maneuvering this around the city was very fun. Also had to wait in line for the truck for 45 min. U-haul has been around for quite some time and its sad they still haven't figured it out.

LAZARO V. on 5/4/2016
Rating: 4 out of 5 stars

The guys there are great. Hard workers & very nice

katherine s. on 5/4/2016
Rating: 3 out of 5 stars

I used to live in a condo building on Belle Plaine and our back windows looked out over this location's parking lot. Please know that astounding numbers of prostitutes use open trucks to conduct their business.