Nothing, I experienced a friendly customer service during check in and check out. Thank youROSA E.
Moving Truck Rental in Chicago, IL at U-Haul Moving & Storage of Midway
Chicago, IL 60632
(E Of Cicero Av)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Chicago, IL 60632
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Have the truck where the customer asked.LEON B.
Very good service all around.JAMES D.
Make sure the vehicles are maintained. The steering/alignment was a nightmare! Not to mention you need to bleed the brakes on the truck I used. For the rates you charge and your expectations on how the vehicles should be returned, you should in turn do for your customers! We need a safe vehicle, and that truck was NOT!!MARISOL C.
The staff was very professional and they helped me while I picked up the trailor and also when I returned the trailor. What confused me is the sign on the door requiring masks due to COVID . In the morning only one out of the three employees I saw were wearing masks. If that's fine please take the signs off the door.JUAN C.
Keep up the good workFelipe G.
Great accessibility, very big place, well organized, lots of staff, no waiting and nice staff. Thank you very much.MATTHEW T.
Train your employees to follow protocols. The employee never came out to the parking lot to inspect the vehicle before I left the premises. I had to walk back in to notify them that the front fender was damaged. The employee told me we put stickers on the damage but they don't have any more stickers. I said why isn't that documented in the contract? Then when I returned another employee implied that I didn't return the dolly mounted in the truck. The truck was never supplied with a dolly and no employee checked it before I left. I tried the online registry which was a terrible experience. I preregistered on Wednesday for a Friday pick up which your employee failed to tell me they need to contact two friends and an employer which should have been done Wednesday. This was absurd that all this had to be verified when my expectation was it just a quick pick up. I wouldn't recommend U-HaulMICHAEL B.
Truck was very dirt on the outsideSaad Bruce S.
I was very happy and pleased with Maria Menendez customer service she explain to me everything what I needed to know about renting a U-Haul she even got me to buy a hitch for my truck which made my moving much easier she's a blessing thank you Maria Menendez keep up the great work..JOSEPH A.
although u haul called me to change my drop-off location by about 10 miles further, everything was smooth at drop off.Michael B.
Cost was high.EDWARD P.
I have rented from from the 4705 west 47th street location a few times plus have my propane tanks filled here all the time. You'll get great service at this location, the people are very friendly, knowledgeable and helpful. The equipment and vehicles are fairly new, very clean and dependable. I have rented a few vans +2 trailers from this location and every single time the process here has been super quick so you can be on your way. I highly recommend this location. Sincerely Rafael.Rafael E.
Not charging a whole extra day for being a hour late even though I rented at one location and had to go to a different location even though I rented a week in advance.JOSE P.
Very very nice and helpfulRUSSELL M.
I was very impressed with the rep Maria Menendez who helped me and made the process smooth and efficient. She also helped me choose the Insurance Coverage and to understand the need for it. Glad she took the time to explain it to me. The return process was also smooth and with the cold weather, very much appreciated.GIOVANNI S.
The engine sounded overworked when the gas was appliedwgile driving. Also the oil change light was on. Vehicle also was not drive ready, like windows cleaned of ice and snow. Maybe asking to much I guess, but the courteous service would have been nice.MICHAEL A.
Everything was awful. I truly hope not all locations are the same. From customer service to the equipment, everything was truly unsettling. I'm glad to have received this survey. The van had a major spill in the back. We didn't know it until we started to load up the van. I didn't want my NEW ITEMS to get stained, dirty, or soaked... so I had to grab me oldest rug and place it over the large spill. We of course threw those out to the trash after we concluded the move. When we arrived, we informed the worker about the van being filthy from the back... instead of apologizing they CHARGED US $25!!! We ARE VERY VERY VERY UNHAPPY and upset about this situation. WILL DEFINITELY ADVICE PEOPLE FROM MY LOCAL AREA TO STAY AWAY FROM THIS LOCATION!BERTHA S.
The equipment looks like it's brand new. The employees are very helpful and they work fast. This is by far my favorite location.AXEL M.
Very helpfulMARCELLA H.
money was taking off my card with no reason as to why was my only problem.MARRLAIJAA B.
Uhaul in the 60632 area is absolutely great. The employees are easy to work with. The space is easily accessible. Nothing but complimentsAXEL M.
We really appreciated Maria's cheerful demeanor and positive attitude. She was very helpful.Steven P.
The truck did not have the equipment I ordered on it. Had to wait an hour to get it. The truck was extremely loud! Sounded like the exhaust. The check engine light came on 10 mins into drivingTymeeshia B.
The workers are so friendly and helpful. I love this place.LINDA M.