Ridiculous process actually getting to rent a thing. You really need to call someone else in addition to making me jump through all of the other hoops. The return process was pretty disgusting, it was freezing cold out and snowy and the app wasn't working and I took the photos probably five times before I found the support link and somebody told me it's submitted okay. No idea.
Justin W
Lawrence Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60640
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Did not have the furniture pads we paid for, truck was dirty, had less then half a tank of gas on pickup, and the owners(?) proceeded to charge us $20 for having a personal vehicle on site and argue with us about paying for a full tank of gas. Their rebuttal was to stand by both the UHaul and our vehicle and yell at us until we went inside and paid their fee.
SARAH FDesignated parking spots for the UHauls might be nice, when we went to return our truck, we almost couldn't park it because cars were in the spots.
Hana MAmazing! Super fast and professional
Brooke YCheck out was horrible.
Lloyd W