This comment is not from the location ( ColFax Mart ) the location was great, informative, and polite. The man is running a legit good business but for U-Haul U-Haul website should more clear on the site and state weather there will be a coverage charge on certain cards. Just give more details
Alissa B
Colfax Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60617
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- 3.5 Average Customer Rating
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No gas in truck app didn’t work at all to check out also returning the truck app gave me problems very not satisfied
Brandon NThe whole situation was a headache.The merchant was not organized. The owner didn't inform store employees that I was coming to pick this truck up. I also requested in notes and paid for a Dolly.And there was nothing in the truck. I'm waiting for my refund on the dolly !!!! Oh and the gas was almost on EMPTY. Then had the Audacity to put in the contract that the gas was just under a half tank. It was a quarter before empty
Michelle GThe owner should be on the premises. I should not have to wait for the owner to be called to get the keys. If I already did the reservation online the owner should be able to see it I should not have to tell him everything over.
Kendra CTruck was nasty car was dangerous scary and need a mechanic to take fix it
Shanell C