After I got home from picking up the 15 ft truck, I had to spend 20 minutes cleaning out the back. It was full of dirt, pieces of styrofoam and small chunks of wood. I called the location immediately and complained and the clerk, Molly, told me it would be noted on my record and that I could get a discount. When I returned the truck, the clerk said there was no way to provide any discount in the U-Hall program and to contact them directly. I have never picked up a truck in that condition and won’t from this location again.
EDWARD W
Bidwell Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chico, CA 95926
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Definitely thought the fees were included in the 19.99 per day price plus the cost of the prepaid gas apon pick up plus the refill to same amount when returned . Beware
KATHLEEN GEverything went easy and l well come back here if l ever need a u haul again. Thanks 😊
Vickie PI downloaded the app like you wanted me to do, but it couldn’t find my referrals or me in the system at all. I was supposed to do a lot by way of the app for preliminary verification but couldn’t because it always said invalid info from me which caused me undo stress during my already stressful move. But it all worked out and I am thankful for your service.
SANDRA AFriendly customer service and very helpful. Always easy to rent from.
MICHELLE C