Terrible experience. The truck was unsafe and poorly maintained — tires were low, alignment was off, the gas tank was not full, and the unit itself was dirty. On top of that, the lady at the Valero gas station where I picked it up had a terrible attitude and was very unprofessional. Completely unacceptable. I expect a full refund for this rental.
Gabriel C
Palomar Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chula Vista, CA 91911
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Customer Reviews
- 4.0 Average Customer Rating
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Equipment was missing parts tie downs for straps, Rachet straps are not working, really hard to release had to pry off the strap and use tools to release I would not recommend this location to anyone
ABRAHAM JTruck was in rough shape. Material on steering wheel was sticky and coming apart. A few caution lights were lit up on the dash. The mileage fee was why too high. A $19 dollar rental turned into a $97 dollar rental and I only had the truck for a few hours.
PADRAIG MThe rental i was given was a pos thought the engine was going to explode and the back was going to fall off.
APRIL CEverything went smoothly. From the reservation to the drop off.
JOSE M