Very bad . Or reception working good guy, but this guys don’t know how works this . I have appointment on 12:30 and I come in time . This guy try go to computer but it’s not working , he try text to his Manager , but this guy answer one time in 15-20 minutes , I am try contact support , but it’s not working . Guys in store says system down. I am been there for 2:30-3pm. After this guy say you can take it trailer , and I am make it picture I give to this guy my licence and he make it picture and make it picture of my car. On trailer not working right turn signal . On the next day I am sleeping at 7am , and some number call me , but am sleep and not answering. After this number text to me if you not contact to us in one hour we will report about trailer . I call back this guy say look I am sleep it’s early , I say it’s not my problem what your system not working . This guy say you can pick it up trailer . It’s very bad , I don’t like this manager I don’t like this situation , and next time I think twice rented trailer or go to different place
Oleksandr S
Madison Quickstop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cincinnati, OH 45227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I returned through the app. No personnel was involved with the return
JOANNE SI was sold boxes online, they didn’t carry boxes here. The online set me up to pick up boxes miles away. Completely defeats the purpose of buying boxes to have ready for your move
Ryan BU-Haul was covered in snow on the front on the U-Haul and windshield, and was parked in packed snow. There were dirt and snow stains at the foot of the driver seat. Other than that it was a normal U-Haul experience.
PAUL GAt the last minute I needed a van to move unexpectedly. The Uhaul vendor was very kind and helped me out. I am very appreciative of them. The Van was clean, full of gas and ready to go within 20 minutes.
BRIAN V