I just did a drop off online no in store drop off through personnel
MICHAEL S
Brewton Computer Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Claxton, GA 30417
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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It was Saturday and no one was at the business. Wasted an hour of our time online trying to confirm the rental and get the key. Also booked and paid for an appliance dolly which was not in the truck. Cell service was bad in the area and trouble hearing over the phone.
Jason TThe gentleman issuing the uhaul was late by an hour and a half this impacted the time I had movers help and degraded the success of the operation. I originally scheduled for 9am online pickup to alleviate concerns but upon arrival of location there was no keys for me to be able to pick up the truck. I had to wait to be able to receive them by hand and conduct moving operations. Very poor service and I still paid full price for everything, but believe I should be reimbursed atleast partially due to the wait.
Sean CFirst, I get there to find out my reservation had been cancelled. By whom I still don't know. Then the they re-enter it (5 times because she didn't know what she was doing)and then added extras, without even asking me. So I got charge $40 for insurance, that wasn't on my first order. Which I will be fighting. Then good luck trying to get your trailer out. It's tucked in the corner of a parking lot surrounded by cars. The whole process was a nightmare. I use U-Haul periodically for moving equipment that I repo. I'm definitely going to look at other option.
richard gThe absolute worse experiance. The web site and app were useless. No one on site at the time they web site said they would be. Customer service on the phone was the only one helpful and finally got us into the truck an hour and a half later. They did not have the shipping pads I paid for and only had a 1/4 tank of gas. I would never use this location again, absolutley terrible. Jim Robinson
James R