I had to do it online because no one was answering the phone and the two people I spoke two where clearly just wanting to be lazy and not do their job so on the app it said one location downtown st pete with one available I make a reservation I go there they say they can’t help me I sit on the phone for 30 mins they tell me a place in largo has one an so does the app okay I go to largo ZERO TRUCKS ARE AT LARGO I sit on the phone again for about 45 mins there’s one one Rosevelt at this point it’s been about 2-2.5 hours trying to get a uhaul I get to Rosevelt blvd location one truck is the one I need I sit on the phone for 30 mins cause the app is ZERO help they guide me through a link I do the shit I pay for it 117 dollars I think and than the WHOLE THING RELOADS and boom no code for the lock box nothing I onto retry it wants me to redo everything and repay so I sit on the phone again for another 20-30 mins and they FINALLY HELO ME NOW ITS 9 pm I go and do my stuff and done but like what the heck why does it have to be this way PLEASE give me a partial refund or something
Bradley H
Kaitlyn Valenti
24/7 Rentals
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One-Way and In-Town® Rentals in Clearwater, FL 33760
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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The vehicle was not at the location that we rented it from. Had to call customer service to find out where it was. Terrible experience in the middle of a hurricane evacuation
Donald SWe dropped off after-hours and didn't enter the office or see personnel.
LAURIE GThe parking location in a field area was a concern to me, due to possibly getting stuck or possibly causing damage to vehicle. Steve Fine the district manager was very helpful and addressed the concern of the location
Gary ALori was fantastic! Her customer service skills were top notch. Knowledgeable and efficient with her responses. An overall kind person with a pleasant delivery. She made the U-Haul experience hassle free. ⭐️⭐️⭐️⭐️⭐️
Linda A