First, that truck I had needs service. You had to turn the steering wheel sideways to make it go straight. Would like to see the employees dress better and no hair bonnet.
Moving Truck Rental in Cleveland, OH at U-Haul at Chester Ave
Moving to or from Cleveland, OH 44103? Get FREE truck rental rate quotes at U-Haul at Chester Ave.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul at Chester Ave
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cleveland, OH.
Cargo vans and pickup truck rentals in Cleveland, OH
U-Haul cargo van rentals and pickup trucks in Cleveland, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cleveland, OH 44103. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
When I called the location to reserve a truck that morning I was told there were none available. Then I called U Haul national and was told there was one. The bed of the truck I got was not cleaned but I didn't have time to wait so I took it anyway. I took a picture of the gas gauge and returned it with the same amount. I was charged for 6 gallons of gas. I was also charged for 6 blankets that weren't provided. When I questioned the charges the next day I was argued with, then I said that if the extra charges weren't removed I'd dispute the charge with my credit card provider. I was then told they didn't like my attitude (which was business-like) and hung up on.
Had to go to another location to pick up vehicle. That information was not conveyed to me. So I had to make another trip.
My Whole Process Was Excellent From Online Reservation To Going To The Store Meeting The Staff Very Professional Helpful And Picking Up The Truck Was A Breeze The Only Issue Is I Haven't Received My Refund Back Yet On My Card And It's Been A Few Days Hopefully It Will Come On My Card Soon
Check in process to return the truck was slow.
I filled the tank back up where it was when I got it and the still charged me for the gas SMDH!!!!
The inside of the van was dirty and had a odor. The front window had a big slash of something that was hard to get off. I ran the wipers to see if it would come off it was on the in the inside I was just disgusted especially with Covid19 going around I couldn't believe it
They got me in and out but check engine light was on entire time I had the truck
The team there is always efficient and helpful. That's why it's the only location we use.
At least have coffee on hand for the ones that wait for a long time
Clear and confident information on the rentals. I appreciated him walking me to the van I was to use so there was no mistake.
I was charged for a dolly which I did not rent.
The manager was courteous and professional. Only thing I suggest is letting customers know that if they opt to pay the additional insurance that the additional dings on the found on the inspection are covered under it as I took time taking pictures as I found many additional scratches
Even though I had a block on my account initially the personal were very respectful of my privacy. It was resolved after a phone in about a half hour.
Customer service was great. The 2 people working there were friendly and very helpful. Busy but that's good :)
Even with a LONG line- extremely helpful staff and management.
Still didn't my receipt like the sales clerk said. All the clerks were unprofessional. Couldn't even get a hi. I still would like my receipt. I guess i have to call
Staff member was very polite and professional.
The truck was in poor operating condition and in-fact the truck that we rented was not available on the Saturday as reserved. We were however able to change the reservation to Sunday without issue.
Even though the system was down the staff was still professional and moved in a timely way.
One of the employees inadvertently checked in the wrong vehicle which resulted in a charge of over $1400 to my bank account. This took 3 days to reverse. That type of carelessness is unacceptable bc most people I know don't have an extra $1400 lying around to be held up by the bank for several days. They didn't offer us a comp or discount for the inconvenience either. Very disappointed in Uhaul over this.
The employees there are unprofessional, rude and inept. Most of them are not wearing masks, or if they are it's improperly worn(just around their neck or hanging off the ear). On several occasions, the employees were on the phone texting or literally talking to a friend on their phone ON SPEAKER!! I've never had such a worse experience with U-Haul in my life. Everything there takes 4 times longer than normal. I had to wait over an hour to get the truck because of them being slow and inefficient. I will never be returning to this location again even if it's a big inconvience to me since it is the closest to where I live.
Communicate effectively about the terms. No one explained it would be an extra $20 to return after hours. If I would have know that I would have brought it back in the morning when it was due in
Always great service
The truck drove rough - it accelerated extremely fast like the timing was off. The brakes seemed like they sticking and the front end out of line. It smelled like something was burning. The truck was clean inside though the maintenance of the truck could have been in better condition.