Thank you so much for looking out for me and making sure that everything was good with my rental and quick easy process ❤️❤️white BMW
Robyn F
MI Raza
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, TX 77327
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Contract# 92299128 I wanted to rent a 6 x 12 covered trailer for one way Coldspring TX to Birmingham AL. Due to a shortage I ended up with a confirmed unit at Pasadena TX and at Cleveland TX. I picked up the Cleveland unit, dealer rep was very prompt, stopped what he was working on and took care of the hook, checking lights and inspection of trailer. We discussed arrival in AL. and where to drop. I gave him our destination address but told him I was not sure what time we would be able to finish and drop off so pick one out open the latest to our point. At no time did the dealer ever mention that the number of days I rent the unit will be my full cost and no credit for any days not used or returned early. When I returned the unit on Tues. the 7th 2 days early, the original address I was told to take it to was not a uhaul dealer in sight. I called again and give another address to take the trailer to. I arrived at the other location dropped the trailer, had to back it into the spot myself which is no issue but upon leaving the tech said that was all i needed to do and he would email me my receipt. After returning home, i printed my receipts and on monday the 13th I called and learned that I will not receive any credit for turning in early. Its funny that when I was told the first address to take the trailer It was mentioned to me that I had to take it there as there may6 be another customer waiting to pick the trailer up. ODD! It leaves me with a thought. u-haul uses this practice quite often and in a years time can make $$
JAMES MThe guy there was very helpful and understanding we were able to drop off our dolly there without any issues.
Iveth RVery easy to drop off and staff took keys no problem
Kristie DDarlene was very helpful and friendly. Set me up with a storage unit I needed in a hurry. Thanks!
Ron K