Had ordered some other equipment and di not know where to go pick it up.
Jeffrey H
Big Os BBQ
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cleveland, TX 77327
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Appreciated that all could be done from your phone and the truck was easy to access.
Gloria DDidnt have the truck ready for us. Not helpful with checking in.
Jacob WApp was not good
Danny GNo one at the location knew what they were doing or could help in anyway. There was a lock to leave on location in order to not get a fee but no where to leave it and the staff were just workers at a BBQ restaurant who had to idea and didn't want to take it. There was no equipment like we had reserved. There was a separate uhaul room which seemingly stored the equipment but no one knew where the keys were and kept directing us to the website or to call. We wanted to pay cash but no one knew how to take a payment. Had to drive to deposit cash to pay online. Took over an hour to pick up the truck and then we had to drive to another location for the dolly. The other location did not want to release it to us. Had a terrible experience dealing with calling uhaul over 5 times to get the help I needed and it took 3 hours just to pick up truck and equipment. Had to end up paying our movers more for their time. It was a disaster and makes me never want u use uhaul again.
Sandra R