RAYMOND F. on 9/25/2016
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They were super amazing at drop off. I amazed at the excellent products they sell and the customer service wows you
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Richard M. on 9/7/2016
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The service was excellent. I rented the 6'×12' enclosed trailer. It pull great, the brakes were excellent. New tires, just a well kept trailer.
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Ashley F. on 8/30/2016
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In and out quick and easy
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Pepper W. on 8/21/2016
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These guys are great. I have used them several times and never disappointed.
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JENNIFER H. on 8/16/2016
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I was told that I would have to wait quite a while to hook the auto transport I rented to the uhual. He said he was the only one which I simpathize with, however, the comment continued with to actually help customers. Which confused me because I was a customer who paid over $800 to rent a uhual and transport. In which he helped to customers who arrived after me. When I inquired to see how long because I had an appoint he again states he was the only one and would have to stop to help other customers in which I spoke up and said even though I was one too and had a reservation and was there first?!?!?! He then helped me and I left. Although he checked me out, he was very short, not very courteous and didn't have a customer service attitude. Sad thing is, his tag said he was the owner, which is disappointing because that means he's setting the standard for his employees. Not sure if I'd use uhual again.
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bernidet m. on 8/15/2016
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Engine had no power. Tires need rotating. Gas milage suckes.
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Ann A. on 8/9/2016
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Returned equipment late and they overcharged the additional fees. And when we didn't get our storage for free like advertised on the website when reserving it.
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Shiloh G. on 8/8/2016
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Drop off was simple and fast. Excellent customer service.
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Xondria S. on 8/7/2016
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Parking lot is inadequate and difficult to navigate. Personnel (Justin) was extremely helpful and kind. Thank you!
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Earl B. on 8/4/2016
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The gentleman help us did a very good job helping me. He was friendly and helpful.
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Clayton L. on 8/3/2016
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Engine ran poorly..6.7 mpg..low power
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SCOTT E. on 7/29/2016
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in regards to the maintenance and cleanliness, the enclosed trailer had normal scratches from previous moves. It was clean.
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Don S. on 7/29/2016
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Fast, efficient, and friendly! I will return.
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lina r. on 7/28/2016
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Customer could be a little nicer.
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JOSE F. on 7/22/2016
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NO COMMENTS, ALWAYS GREAT SERVICE
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Brian W. on 7/17/2016
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The General Manager was absolutely amazing. His customer service was terrific and helped me out completely. I would love to have business there again. Although I think it's upsetting. When you are able to reserve a 21' truck online for 99¢/mile yet someone else calls you back in about 30 mins saying sorry they only available truck they have is smaller truck. Yet the cost per mile is the same. That's just ridiculous. Knowing you'll probably have to make more than one trip because truck is smaller. Oh well. The manager was awesome I guess the company should rethink their selling or customer capture strategies.
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cheryl S. on 7/13/2016
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Nothing. I was in and out in less than 5 minutes! Awesome.
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steve g. on 7/3/2016
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Please answer phones and do not auto forward to the national line.
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Lanita I. on 7/2/2016
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The kid who works there was very nice and helpful.
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daniel s. on 7/2/2016
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The front desk, "Dan", deff not a people person.
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Tracey B. on 6/23/2016
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Move made so very much easier because of uhaul. Thank you.
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David S. on 6/23/2016
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nothing
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Dee M. on 6/20/2016
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Justin H. was a very helpful young man he handled my situation very well due too dispatch reserving the wrong trailer that I had reserved a 6 x 12 trailer that the Clovis location didn't even have on site.
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william j. on 6/19/2016
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N/A
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Steven N. on 6/15/2016
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Justin did an excellent job of helping me get the equipment needed for my move!!
I give him my highest commendation and recommendation!!
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