No commentsdarlene M.
Moving Truck Rental in College Park, GA at U-Haul Moving & Storage of College Park at Riverdale Rd
U-Haul Truck Share 24/7© Location
College Park, GA 30349
(S Of I-285)
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
One-Way and In-Town Local Rentals in College Park, GA 30349
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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I had an excellent experience with Ms. TALISHA today!! She was very nice & accommodating. I came in looking for a small truck and it was already booked for someone to pick-up @ 11:00, the time that we'd walked in. The only thing that was available was a much larger truck that I didn't need. I asked if she could call the customer to see if they were still coming & she advised unfortunately no, but the system automatically takes the hold off after 30 mins if the customer doesn't show up. So I waited & was able to rent the truck I wanted because they didn't come within that window of time. When I returned, I asked if the customer ever came in for the smaller truck & Talisha said yes, & fortunately the other customer needed a larger truck & it was available fo her! Overall, Talisha provided excellent customer service!!kiki C.
Very unprofessional and unorganizedZACHARY M.
The representative that assisted me during pickup was very helpful . I was really hoping she would be there during my return . She wasn't and the person who assisted me was extremely rude and unwilling to assist .. because she claimed it was self service only, however she had a customer ahead of me that she was assisting in personjoshua V.
Have Someone On-site. Everyone Is Not Computer Literate.Vache P.
The location I Initially went to was very rude the manager will not let the customer service representative handle her situation the manager kept jumping in the conversation that was not helpful to myself. Once the manager heard that we were on the alert her whole attitude and demeanor towards myself change as if I was a criminal. The customer representative explained that there will be a code that we would need to use to get the key for the truck once the customer clocked out because she was over overtime a new customer service representative that assisted and was ask for the code the manager jumped in yet again telling me that they were no code that I need in that location that I was picking the truck up from us 24 hours and then it will be a representative outside.Once I got to the next location to pick up the truck there was a code that was needed as well even though there was a representative outside she assisted me but it was a code that was needed.NEYNA S.
Dolly was no in truck. I had to go to another location with the truck to get a dolly. That added miles to my trip and I paid more for the truck after thatTariq W.
We had a positive experience; possibly more signage of the steps to follow at a self-guided location. We had a good staff member onsite who provided assistance.TRACY A.
Don't inconvenience your customers!YOLANDA W.
Better customer service. I was confused me and another client and all the lady kept saying was go online. I had never did the online check in before and the employee was no help.XAIZEUS C.
Not sure why Uhaul is still taking money out of the chime card used to rent, please call with explanation 678-830-6561 ThanksAnglea B.
The team at this location responded after my reservation at another place fell through because no-one was there. When I did not receive the text to retrieve the key from the lock box, someone was there to enter my information manually. What can be done to improve? There were no utility dollies, so I had to get one from another placeMaverine H.
No clerk to be found and lost moneyNicole M.
Horrible area for a storage unit.britney J.
I will never use or recommend using your companyKevin C.
I reserved a uhaul to pickup at 12:30 pm and when I arrived to pickup my reservation no one was there to open the gate and when I did get through the gate I there was no key in the truck. I contacted corporate and they said they had spoken with Joy the manager and she informed them that someone will be there in 5 mins and no one ever came, I waited for an hour and no one still came. Service is unacceptableKetray A.
D # 1. my credit card was charge before I even left the building , why ?. When I didn't leave with any equipment. #2. pickup RV 3094D this equipment is full of holes . I had 50 % of my item to get wet and my wife was not happy about it at all , This rental left a bad taste in my wife mouth and mind .WILLIE M.
I booked my truck over 2 weeks in advance. I caught the Uber there with my son, only to wait for over an hour and half to be told the one way 20ft truck was not available, and was not working. No one called and told me to go to another location. The truck had just arrived over night, yet my reservation was booked weeks ago. I was in an Uber so I did not have my car and was told to go to another location. I went back home to call around. I finally found Mr. Jackson and Ms. Joy at the College Park location, and they both were great, although I was now 5 hours past my initial move time. I had helpers at my house waiting on me and they were charging by the hour. I lost a lot of money due to U-Haul. I would not rent or recommend again.Nicole H.
Excellent care and love was shown to me by Darren the attendant.Good job give him a nice raise.Glordadine P.
Everyone was awesome. Thank you so much U-haul team!!robin P.
This location is a wonderful location. I was very please with the service of the management team and the customer service team with the full service. I would recommend anyone to go to this location.Andre' J.
Great staff! Always ready to help and take care of what you need.Lisa G.
Young man help me with everything I needed...Judy W.
Nothing, everything was exceptional! There was only one worker in this office at my time of visit and he handled it well and in a timely manner. I will recommend this location to my family and friends ALL of the time.Marhonda G.