My rental truck when I picked it up had a strong startup but when I moved it close to the front gate and turned it off to inspect the exterior, it would not start back up. This caused me to have to lose valuable moving time that I had planned to use that afternoon. In summary it messed up my plans as I had to wait for U-Haul roadside assistance to help me. When he arrived and gave the truck a jump start, the truck started up immediately and continued to run the rest of that evening and into the following day. When the technician checked the alternator's output, it was sufficiently supplying enough charge to keep the battery charged up. What I don't understand is why it would not start after the initial startup.
Michael C
Midgard Self Storage Colorado Springs 2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80908
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe whole reservation was confused. They forgot to leave the keys in the appropriate box. They took an hour and a half to get our truck even though we could see it. The reservation was confirmed multiple times and they still didn’t seem to know what was happening.
COLLEEN MMaking sure that the gas gauge was correct and that the text message with information was sent to the correct photo number. I was in a time crunch and didn’t have time to context things. The gas tank was at 1/8 of a tank instead of 1/4 I drove 18 miles and added 4 gallons of gas to bring it up past what it was at and still got a $30 charge.
Elizabeth KThe truck was fine, operated properly, and had plenty of space for what we needed. What was problematic was the human-less experience with the app. It was difficult to use and U-Haul contacting the reference didn't work. My wife, and then later my son, both received texts, responded, and when I contacted the agent which attempting to pickup the truck, said they couldn't be contacted. So something is wrong with the process or the technology. It took 20 minutes to finally pickup the truck. When I've rented from U-Haul in the past, a human had me on the road in just a few minutes. You need to work on this. I won't rent again from a location that does not have people that can expedite the process.
Michael HLocation was good. Your app and length of time it took to rent is horrible
Veronica D