The staff person at the location was friendly, but the online experience was not smooth. I provided my driver's license number before I showed up, but then I had to both provide it again and scan my ID four times. It would be better if (1) I could scan my ID once (2) I would not have to also type it and (3) if I could scan my driver's license and face before I showed up in person.
andrew z
Valero Colorado Springs Co
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colorado Springs, CO 80920
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent rental
William SThey opened late. Also, I was told the local pick up would call to schedule a pickup time and it did not occur.
Corey BThe return location was a gas station with very limited space. Return was entirely on the App.
April WTHE attendant was very helpful and ensured all the hookups were done correctly. After leaving the facility, I began driving to Texas, and a tire blew out in a quite remote area. The service person was outstanding; he did a great job changing the tire. The delay took about 2 1/2 hours off of my driving schedule. I'm not sure I would recommend renting a trailer from one of the small businesses. I think I would recommend people to go to the location where more trailers and equipment is offeree.
wayde g