I drove up and guy came out and took the keys and said that was all I had to do. I then receive an e-mail with extra charges. When I received the truck it was on empty the speedometer said 35 miles to empty. When the truck was returned it was over 50 miles to empty. I get a fuel charge when the truck had more gas in it when it was returned then when it was received. The feeling I have after this trip is terrible. I have rented several trucks and trailers from u-haul with fantastic experiences. The next move I make I will call the other companies first before u-haul.
Darren H
A&Z Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marrero, LA 70072
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Filthy with dog hairs, almost on empty, had no paper work to carry in truck , in case of anything going wrong. No one came out to talk upon pickup or return. There was no where to see mileage, didn’t talk about charges I paid $45 upon pickup and was charged another $145 plus on yesterday to my card it’s very unprofessional. Key was in truck for pickup and replaced upon return. I only drove back and forth from Avondale to Westerville to Bayou Segnett fell as if I’m over charged
Gail L