We did online pick up for the truck. We struggled trying to get the code to work on the box that had the key for the truck. The online agents were no help and we had to wait for the owner to get to the store to help us. The owner was late as well. This was an overall worse experience, we got an hour behind schedule due to this issue
GABRIEL G
GT Sew and Vac
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Colton, CA 92324
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I did drop off during closed hours. The app was great, but I did have trouble getting the key in the drop box.
DENNIS BI reserved a truck online but had to redo everything when I went to pick up the truck. They didn’t seem to know what they were doing. When I got the truck the gas was empty. Won’t use this location again
JASON MWell let’s say have them wash up .
BARBARA LI will never come to this location ever again. Horrible customer service from the owner. The employee however, was kind and professional. But unfortunately, I had to deal with the owner.
ROBERT S