First of all my entire rental was messed up and the location changed five times then we got the uhaul we barely had gas and it took forever to get it. Would not recommend the online stuff it is AWFUL. Then when I had to call at night I had the worst customer service.
Scott B
True Tires & Brakes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, SC 29205
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Customer Reviews
- 3.0 Average Customer Rating
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Small parking lot
LORI WWhen I applied online to rent the U-Haul, the site made a recommendation to return at this drop off location and would have $40 deducted from the rental charge. This drop off location was way out of the way from where the U-Haul could have been dropped of making me drive additional miles. Not only did I not receive the $40 discount, but I was also charged an additional $8.00 for the extra miles.
Richard BAt drop off the gentleman said thank you and did not inspect the truck or even go look at it.
BRIAN DThe U-Haul shop owner was over an hr late I didn’t get the 2 dolly I ordered
Kamariana J