Worst experience moving I've ever had. We rented a 26' truck and (2) dollies for the move, and once I got home and opened the cargo, to our surprise, NO DOLLIES!!! I had to run to Home Depot and spend $174 on dollies along with the U-Haul. Customer support is almost nonexistent. I stayed on hold for 30 minutes after someone transferred me. I returned the U-Haul very frustrated and came to find out the location they don't EVEN HAVE DOLLIES!! False advertising at its finest. Horrible experience, and they charged me an extra $248 upon return. Ridiculous.
Adam B
Elite Tire Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, TN 38401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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u-haul screws its customers. i was allowed a certain mileage for an out of state rental from u-haul A to u-haul B and it was less mileage “allowed”. I was charged a dollar per mile. If i was informed about this i would have never rented. They never mentioned this charge
MICHAEL PDoor seal was fallen off, huge rock stuck between the tires and engine light was on
Fred RIt was throwed in dirt dude didn’t check my lights no nothing and then they steal your money and refuse to close out the account
Jeremiah ANothing
RICHARD R