The truck was filthy with tobacco products all on the dashboard, the vehicle had trash behind and under the seats, there was broken glass all in the back of the truck, the third party owner tried to scam an extra $200 of my debit card and refused to give a dolly the overall experience was terrible and I wouldn’t recommend uhaul for anyone’s moving experience
RUBEN E
Hotel O
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, TN 38401
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Customer Reviews
- 3.0 Average Customer Rating
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I doubt this is the people who have the UHaul on their location’s fault, so I wouldn’t blame the hotel O people. They were very nice and helpful. But the UHaul we were given was low on oil and the brakes were very sketchy, almost sliding and crunching at times. I was worried that some of the stuff I was transporting was going to get broken. Overall it was a below average experience because of that alone. I was hoping to get some money back if not all of it, if possible. No worries if not but the UHaul we were given was not worth the price I paid for it.
DANNY THad to rent over phone as location agent on site was unable to perform task after trying for almost an hour.
HAROLD KTruck was in decent shape. Driver’s seat was ripped, and the cab needs cleaning. Back was clean enough for our purposes, and then we left it better than we found it. Pickup and drop off were easy, and the attendant was courteous.
KAREN Mthe lady didn't know what she was doing. it took an excessive amount of time to get the truck. this was the second location. the first location didn't have the truck i had ordered. the truck was extremely dirty. i had to clean the truck inorder to use it.
Danny O