My reservation was changed without my knowledge. While I understand she was probably trying to save me money, the lack of discretion caused four days of headaches and phone calls with different U-Haul locations, customer support, and even corporate. The customer support and Grant at U-Haul in Chattanooga were nothing but lovely and understanding, however, the corporate representative was condescending and short-tempered. I know for a fact I am not the only person who endured this frustration and I hope that this problem is resolved going forward.
Katherine B
Hotel O
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbia, TN 38401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Excellent service
Phillip PThis a hotel/U-Haul location so the selection is limited and additional supplies may be limited as well, but the gentleman who ran the hotel and the U-Haul rental service was very friendly and helpful, much more so than the customer service reps at the recent fixed U-Haul locations that I have used.
Paul BOld run down location
David KCheck the mirrors.
Tammy Q