I was not told the 10 ft truck didn't have a ramp till I got there. I also wasn't told the cost of 50 miles would be put on my card automatically. Thank God I'm not moving again any time soon.
Moving Truck Rental in Columbus, GA at U-Haul Moving & Storage at Box Rd
Moving to or from Columbus, GA 31907? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Box Rd.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Box Rd
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Columbus, GA.
Cargo vans and pickup truck rentals in Columbus, GA
U-Haul cargo van rentals and pickup trucks in Columbus, GA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Columbus, GA 31907. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Location need a help long waiting line one person working
Everything was fine except dropping off after hours. It took us 30 minutes to figure out the key drop box was not locked - you just had to push it extremely hard. It was VERY hard to open. Also - having to stand outside and take pictures was a pain. Also couldnt remember my uhaul.com password. The entire process took 45 minutes
The General Manager Ryan was awesome and professional.
Not a thing could have been better. Courteous attentive staff, great equipment. Full marks!
This location is absolutely horrible. When I arrived there was no one around. I had to search for an employee. He then proceeded to ignore my questions during check in. When I arrived to the drop off location to turn in the vehicle I again had to hunt down an employee. I found two employees in the back room. They told me to wait for them at the counter. I was ignored for 10 minutes. This location acts as if my business is an inconvenience.
Came from out of state, service representatives were courteous and professional.
Great customer service
I called to reserve my Uhual... the rep advised me it would be $39.99. I specifically asked the rep if I could use cash, she stated yes, I could, however, neglected to advise me that in order to use cash I had to put down another $100 deposit just to be able to use cash. So when I got to Uhaul my price changed to &176 plus the additional $100 deposit to pay with cash. So my total for a Uhaul was $276. For 24hrs. I cancelled my reservation. That was so ridiculous.
The young man that served me was AWESOME! He was very knowledgeable and kind. He did a great job and I really appreciate him for helping me today.
None at this time
Had a wonderful experience everything nice and clean.. i I walked in and the store was clean and smells fresh ..
Me. Ryan was great I recommended Box Rd Uhaul to all my family an friends. Thank you, for all ðŸ™ðŸ¾ðŸ’ªðŸ¾â¤ï¸. Ms. Williams
NEED MORE HEP IN OFFICE AREA
Do the same
I have used uhaul many times in the past, but not recently. I want to applaud the Airport Thruway location for finding me a truck even though it was at a different location ( box rd.) They set everything up, I just walked in and basically drove away with what I needed. Now, i am very unhappy with the pricing. I needed a truck for 4-5 hrs and approx 30-40 miles. Returning to location of pickup. Even though you advertise for $19.99, I knew it would be around $50. When I saw the receipt for over $120 I was blown away!! Charging .99cent for each mile on top of the rental fee is ridiculous. Just a note: I went to pickup a refrigerator, and upon loading noticed the packing blankets, which i was counting on, were empty. Also, I asked for straps and was told they were up to the customer to get. I'm not sure if you carry them or not in stock, if you do I was not directed towards them. So, again, I had to go buy straps somewhere else. I had to go buy blankets, which cost me even more. I ended up overfilling the gas tank by 1/8 and figured I'd get a credit, which i did not. I was told to be sure and check in online upon return, since it would be after hours. That made sense. So I returned the truck, made sure everything was locked up tight, dropped the keys, and got in my car....then I see I need to give not only precise mileage, but images as well of the mileage counter. I couldn't get back in the truck! So another $20 added to my bill. At the end of the day including everything i got charged, had to buy outside of uhaul, and gas, I am in almost $150 for a 5 hour rental and approx. 30- 40 miles. My dad used uhaul religiously throughout the 80's and 90's and I used uhaul many times in the early 2000's. After this fiasco and what I feel is an overcharge, I probably won't be using uhaul again. It's about the same cost for a delivery service and they do all the lifting and setup that I had to do in this case. Uhaul just isnt worth the money anymore. Good day.
I am owed credit from your Airport thruway location because my rental was stolen last Friday and I paid for 3 days in advance but only used the truck for a few hours before it was taken. Please give me my money ASAP
Excellent customer service Very friendly and encouraging
Only 1 csw who was exceptionally slow!!! Another employee walking around looking at his phone, back and forth to the back room while 7 people waiting to rent equipment.
Excellent service thank you
I don't like have to take pictures with my phone and check the truck when I pick it up. The guy checking me out said to contest each section and take pictures. When I brought the truck back there was 6 people in line and the guy checking trucks back in was taking time to air spray the back out of each truck before helping the next guess. Not very customer friendly. I finally asked if I could just leave the keys in the truck.
The personal at front desk are absolutely disrespectful with the clients
Everything was great
The entire staff was friendly , nice and very helpful
I didn't get the correct number if rental furniture pads