The people are very friendly & helpful but the truck was very dirty & smelled of cigarettes.
Shannon C.Moving Truck Rental in Columbus, OH at U-Haul Moving & Storage at Parsons Ave
1211 Parsons Ave
Columbus,
OH
43206
(S Of Thurman Av)
(S Of Thurman Av)
Services at this Location:
Contact Us
1211 Parsons AveColumbus, OH 43206
(S Of Thurman Av)
Services at this Location:
Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Columbus, OH 43206
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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Propane
Propane service delivered straight to your door!
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History
We have an adaptive reuse program to better the enviroment!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Fast and friendly
MICHAEL D.- Rating:
- 1.0
Everything about The Uhaul Parsons Columbus OH was very shady. The employees that were there were clearly stoned they wreaked of marijuana. Everything was done very unprofessionally. The employee that we felt with claimed he was the owner and said if we didn't like how they operated go somewhere else. For some reason he took pictures of our drivers licenses with his personal cellphone. When I asked why he did that he said it was “standard procedureâ€. When we went to pay the credit card machine “didn't work†and I was told he had to enter my card manually. I will be keeping an eye on both my debit and credit card for suspicious activity. Oh, I was also told that I couldn't leave my vehicle in the parking lot and that I could park on the street on in a gravel lot behind the building where there aren't cameras. Something needs to be done about this location IMMEDIATELY!
JOSEPH E.- Rating:
- 5.0
M
Shaunna S.- Rating:
- 5.0
The men working behind the desk was very helpful
VALERIE H.- Rating:
- 5.0
Nothing. Pete, who works at this location makes things simple, both when picking up and dropping off and I really appreiate that.
STEVE S.- Rating:
- 5.0
Rent from this location a regular basis. They are always on point and get me in and out quickly plus have a great attitude. A pleasure to deal with.
BRIAN N.- Rating:
- 5.0
Wonderful service
JEANINE L.- Rating:
- 4.0
Everything was great, especially since I was in a pinch when Penske didn't provide the truck that they had promised. It was a quite a bit more expensive than I had paid with Penske but overall I am very pleased with the experience and we got the job done!
KURTIS M.- Rating:
- 3.0
It is not clear where the drop box is if you return a truck after hours. I dropped the truck off around midnight. I was able to use the website to checkin however could not find the drop box for the key return. I left the truck and took key with me which caused me to return the key im the morning. This was an uneccsary return trip.
Terrence B.- Rating:
- 5.0
I rent trucks 1 or 2 times a week, and the General Manager was really accommodating when I walked in to return the truck and there were 2-3 people ahead of me at the counter. He looked at me and just said "We'll email you your invoice." which is all I needed since he knew I dropped the truck off. That kind of server is really appreciated.
STEVE S.- Rating:
- 5.0
Lower rates on the mileage
CHRISTOPHER W.- Rating:
- 4.0
A piece of the door in the Uhaul was loose and it fell on me as I was driving.
MARISSA W.- Rating:
- 5.0
Great team of guys
HENRY B.- Rating:
- 5.0
Tim was very helpful with our trailer. He helped us make sure we were all setup and good to go. Thanks Tim keep up the great service. Promote this guy.
TIMOTHY H.- Rating:
- 4.0
.....
JOHN S.- Rating:
- 4.0
Friendly and extremely efficient
PETER F.- Rating:
- 5.0
The staff here is excellent! I am a Wireless Engineer by profession. The server for your mobile app is extremely slow. I suggest that you increase your bandwidth and upgrade your equipment for faster speed. The lag/latency in uploading a file or waiting on a return from your server is close to speeds for mobility back in 2002. I would expect more from a larger company such as Uhaul; that could see t he value in as minimal face to face contact as possible. ...and for your Tech savvy responders, yes I have uploaded numberous and larger files from my mobile to different clouds, so "no ths is not a device or mobile provider problem". This is a slow Uhaul platform problem.
Melvyn H.- Rating:
- 5.0
The manager and employee were very courteous and professional.
ROBERT L.- Rating:
- 3.0
The truck was pulling to the right. The steering wheel was not set correctly. Caused me to have an accident.
ALLEN W.- Rating:
- 4.0
Screen you sub contractors better. I used FHL moving. At first everything was going okay. After the move I found a pistol and a watch missing. They were no help in answering what happened. I filed a police report. So far none of these items have shown up.
JOHN C.- Rating:
- 3.0
Timothy was very helpful and persistent getting my VIP coupon applied correctly. The only issue I had with this location was its actual location the parking lot is a little tight to manuever in and out of.
JOCELYN D.- Rating:
- 5.0
Great experience!
DAVID F.- Rating:
- 4.0
The rep who set up my rental and hooked up the trailer was excellent and should get a raise. He did a great job and was friendly and personable. He was also the one who took care of me on the return of the trailer. Very good customer service.
RONALD M.- Rating:
- 5.0
Customers should be able to purchase cargo vans and pickup trucks with a debit card. The gentleman who helped me was very nice and understanding as well.
JANAE R.