I turned in the trailer same day of use. Checked out at the front counter. Now I am being called by Uhaul stating that I never returned the trailer!!! This is bad!
THOMAS G
Rangeley Group Inc Commerce City Ace
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Commerce City, CO 80022
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Customer Reviews
- 3.0 Average Customer Rating
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Marco OWe needed an appliance dolly and furniture pads which the location had none of and made no attempt to assist further. We were not charged fir them, but it was inconvenient.
CLARK AI was over charged and not given the equipment I ordered.
Michael TThey did not verify the trailer was correctly hooked up, leading to a failure. I was in another state when my daughter picked up the trailer and attempted to tow it home; the first hill and the trailer came unhitched. I contacted the Rental Location immediately, looking for assistance; after placing me on several long holds, someone came back and said I would have to call roadside assistance. (I did pay extra for this) I asked for a phone number and received a phone number to a towing company in a completely different state. From my call for assistance, until the trailer reached its location only eight miles away, it was over four hours and almost 400.00! More than the cost of the original rental. I guess this wasn't the correct road side assistance number.
Ronda G