The lock on the box was hard to open as it was on upside down.
REILEY C
R&M Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conception Bay South, NL A1W3G7
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Customer Reviews
- 4.0 Average Customer Rating
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The gentleman I spoke to via text was very accomidating and professional. The owner however was not! I was told 3 times my refund would be issued via emt back to my account. It's almost 5 days since my rental and I still have not received it. I've inquired about it Via Mike who has been great and apologetic . He left a message with the owner earlier this morning at its 730 pm and still nothing in my account. I've rented from uhaul many times, always,had great experiences. Not this time! I won't rent from this location again.
David lThe address, 173 CBS highway takes you to a street 20 minutes away from the actual location. The true location is Greco pizza across from Dominion. This should be noted in the posting. Also, I first booked for pickup at the double store, when I arrived and went through the steps in the app to get to the point I could pick up the keys I went in and asked for them only to be told that truck is broken down. Hence how I was sent on the wild goose chase of 173 CBS highway via transfer. Also, the booking at the double store cost me $46 while the 173 highway booking was $86. It is 5 mins away from the double store. Not including the 40 minutes I had to drive out to the incorrect 173 CBS highway. For the same truck. The only way I found the correct location was trying to rent another truck and clicking the "photos" option because I was desperate. I feel compensation is in order. I was scheduled to pick up 4:15 to find a broken down truck, I was 1 hour and 45 minutes behind schedule because of this debacle, I couldn't move what I had to in time and now have another day of work ahead of me
Justin BThe code provided for the lock was wrong and it took over an hour to resolve the issue for me to access the key. Other than that everything else was good
Andrew VThe app, after downloading and with location enabled, placed me in California, USA, however my physical location was Conception Bay South, Newfoundland in Canada. Further, I think it would be nice if the refill guide for the fuel gage was in litres and not gallons forC anadian service, as our units at petro stations are measured in Litres not gallons. Thanks
Michelle D