Excellent customer service with a smile. Arii is amazing. Service with a smile and very professional..
CHRISTINA G
Minuteman Press
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gahanna, OH 43230
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe staff was very, very helpful with my last minute rental.
MAUREEN W10 excelente
Eduardo RThis location was not where we originally planned to pick up our vehicle and the communication process for the change was poor. It did not appear clearly as a UHaul site. We were initially worried it was a fraudulent change. Then the employees appeared confused and unprepared for our rental. It was stressful and unorganized and will impact our future rentals.
Christa HProbably won't be recommending. They put me in a truck with the engine light on. I called back to the location as soon as I saw that and was told by the owner, I believe, that the truck was fine; they couldn't get the light off. Well, it was a scary ride because the transmission was slipping, slowing down abruptly on its own, and braking hard. The steering wheel is also loose, so when going around curves, you need to slow down, something I did not know at first, because it caused me to wobble a bit, which startled me. I am just grateful I wasn't alone. The drive was about 400 miles, with both highway and back roads. I do live very close to this location. I may use it again, but I will make sure I do not use one with the engine light on.
Kennetha B