I waited 40 minutes at the counter while the person tried to locate the auto hauler in the system. They attempted to rent me a toy hauler instead. My reservation showed clearly on my phone that it was for an auto hauler. They had to call someone to help them with the transaction.
RICHARD C
Knob Hardware & Tools
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Connellys Springs, NC 28612
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Very helpful and knowledgeable.
DONALD NThis was not the agreed upon location I had selected using the U-Haul app. This added additional time and mileage to my trip that cost me more. In addition, being moved to this location caused problems on the drop off time and location and additional phone calls on an already super busy moving day.
Manda SThis was not the agreed upon location I had selected using the U-Haul app. This added additional time and mileage to my trip that cost me more. In addition, being moved to this location caused problems on the drop off time and location and additional phone calls on an already super busy moving day.
MANDA SI was told at pick up I wouldn't have to bring the truck back to that location. He asked where I needed to drop it off. I told him Hickory, N.C. The next day when I wanted to drop it off in Hickory, I couldn't and had to drive it out of my way and was charged extra miles. This is a scam and I will not be using uhaul again. I'm switching to Penske. At least there I known I'll be paying 200 dollars. I have rented from uhaul before and drove a truck from Alabama to Virginia, and from Virginia to North Carolina and the price difference wasn't that much more when all I had to do was drive the truck on this occasion to Hickory, load it up and drive 5 minutes down the road to unload.
REBECCA S