neat location with tons of kitsch and antiques for sale.
MICHAEL K
Just Good Stuff
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conroe, TX 77384
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
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Great customer service. I’m very helpful. This will be our place to rent from now on.
Amanda OTerrible communication. We were suppose to pick the uhaul up at 9 am. We arrived and this place is some backwoods location. It’s a shared lot with somebody’s house on it. They blocked the entrance and exits with a uhaul and equipment. I’m not sure why because it was a Mobil pickup. Then to get the key for the uhaul you have to unwillingly participate in a scavenger hunt to find their lockbox for the key. I tried calling the number provided nobody would answer and they’re not open. When they finally opened which was way late the customer service was terrible, very rude. This place is a 0/10..
Stephanie AThe truck we rented had a “check engine” light on and another truck was not available. The driver’s side mirror was also not able to be adjusted and the driver had no visibility. I’m not sure if it was the shop’s fault or UHaul’s but it was disappointing.
STEVEN LUnfortunately, my experience at this U-Haul location was disappointing. The staff member I interacted with was not friendly or welcoming. She seemed short on patience and unwilling to answer questions, which made the process more stressful than it needed to be. It felt like everything had to be done her way, with little room for discussion or clarity. Customer service is a key part of any business, and I hope this location takes steps to improve in that area.
LOUIS M