The mobile app did not work for 45 minutes when I tried to get the truck before the location opened. Once the app worked, a different truck had been pulled out for me than the one on my contract via the app. I waited until the facility opened to speak with the management and rather than an apology for pulling the wrong truck, they just blamed the app. I have rented UHaul twice in 35 years. Both were bad experiences. Never again.
Larry I
Cars N More
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conway, SC 29526
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My drop off was changed to this location with no notice, I had to drive by my original drop off and travel 8-miles out of my way for no reason and then had to drop the trailer off with no assistance, or I could have left it at the original location and paid additional money. Thankfully I had my phone otherwise there would have been no way to verify I dropped the trailer off. U-Haul should do better at communicating that drop sites were changed and give the customer a choice
ROBERT GI would highly recommend this location. They were extremely friendly and courteous. The transaction went great. I will rent from there again if needed.
Anthony INo improvements needed. I experienced kind, knowledgeable and prompt help. Thank you for your excellent service.
rosina tWhen we got to the location we had to pass three other uhaul locations - which didn't make much sense. This location was out of the way and not in a great neighborhood. My husband was told that he had to take the trailer off himself and the worker would not help him. Needless to say - we were NOT happy with this Uhaul interaction at all.
Steven J