The app is a bad user experience. Allow individuals to do the uploading of pictures and license earlier or have it one and done on set up of the app. The onus of documentation should be on UHaul not the user, think like car rental companies. They would lose customers if they couldn't walk out to their cars and go.
Hera C
J&B Counter Tops LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cookeville, TN 38506
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Friendly staff and very easy to work with
Spencer BVery friendly. Easy process and easy return.
Spencer BHad to cancel because equipment was in bad shape and they wouldn’t give us a refund. Said we had to file a claim with corporate!
Donna TDrop off procedure was easy and quick with very helpful associates
JENNIFER B