I don't understand why Uhaul keeps adding the protection insurance back into the price even when you select decline when reserving the vehicle? My auto insurance does cover this so I don't need the additional protection. Other than that everything was very good.
Marc K
Hyde Park Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cooperstown, NY 13326
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Great location. Great truck.
Natr IMike is a great asset for Uhaul. Everything went better than expected. I was treated as a valued customer, and I appreciate that for sure.
Lawrence JWas our first time "returning" a Uhaul, and to an unmanned site at that. Mike (whose site it is) was wonderful about texting us responses to our questions promptly. The return area is tidy and user friendly. Turns out the return is a similar process as the pick up, with using one's phone to take pictures of all sides and add comments. We did incur a toll on a toll road we couldn't pay cash for. The tolls just came thru and Uhaul notified us via text and email what was due. Pleased to see we are only paying the toll plus $1 admin. fee Thank you Uhaul for making it all such a smooth process :)
David FThe service was excellent and exceeded expectations. The Uhaul app is clunky to use. I like apps and the ability to use them but this one keeps signing me out and repeating steps over and over.
Henry N