Truck was in good shape and looked clean but the interior smeeled strongly of urine.
Eric E
Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coppell, TX 75019
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Customer Reviews
- 3.0 Average Customer Rating
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Difficult to find
LACRESHA JThe whole app thing is ridiculous… you had to call 2 of my colleagues to verify me ?!?! And the return was bad.. the app wouldn’t take any pictures and I had to call U-Haul? They location was closed and when I called the next day it was the gas station who had nothing to do with the rental.. as I said ridiculous and would never do this again.. wasted so much of my time
Simon MLack of communication and guidance with the process was awful with this location and U-haul. The staff tried helping by having me call U-Haul since I wasn’t given a password to get the key to the truck. The USB port in the truck was not working to charge my phone, so I had to buy a different cord to charge my phone which had to be placed in a certain way for it to charge. Terrible experience overall.
MARY TThe van was in good condition, and the process of getting the passcode through the mobile application was a little bit challenging but handleable.
Vasiliy E