The Pioneer Woods location was closed, I went to Pioneer Woods Storage instead. I had a problem with the U-Haul trailer hook up, and Sissy came out on her day off to help me hook it on properly, she's the best There was an issue with some dents and a hole in the roof of the U-Haul trailer
Deirdre R
Pioneer Woods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cosby, TN 37722
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Customer Reviews
- 4.0 Average Customer Rating
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I cannot really apply any feedback on the actual location that i dropped off. I was originally set to drop off at location in gatlinburg. Day of drop off they were not open yet and that was 1 hour after posted open time. After i spoke to manager, it turns out they no longer work with uhaul(even though uhaul site shows as option). I was then given pioneer woods and i was told they were open. When i get there, it was closed and i had to work with someone on the phone to do dropoff via app.
DAVID WNo one was there
SHAUN HBill needs to be taught to be a little more polite to customers. When asked for his name he never answered until money was being paid. He never told me they have another location where I was supposed to pick up the equipment and his worker was waiting for me to rent from. But his area manager did do the right thing to correct the rental agreement today thank you Mr. Robert Evans.
LARRY DGreat location and the Staff are very helpful and professional. Sissy the Manager goes above and beyond.
Duane S