I was not happy with the excessive surcharge applied for extending my rental by one day due to unforeseen circumstances. I recognize that alternate pick-up location was required for waiting customer but there are lots of other dealers in the area with this equipment. In fact, I did not get my truck from the location I originally booked at. Very disappointed with UHaul corporate - not the local dealer.
JOHN F
Apple Tree Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Courtenay, BC V9N1L1
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- 5.0 Average Customer Rating
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