There was nothing wrong with the actual location, except a very muddy and icy parking area. My review rating was lower because we did not plan to pick up here. We found out the day before our move that our truck was not in Kitchener as requested. Owen in the scheduling office was extremely helpful in finding us another truck but we had to take 3 hours out of our day making the round trip to pick it up. It was great that Owen found us a solution, not so great that it was in Courtland ON, but overall the move went painless.Steven D.
Moving Truck Rental in Courtland, ON at J L Hayward
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Courtland, ON N0J1E0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Again, the people were excellent but the U-Haul part is a side business. These facilities can't be expected to compare to dedicated U-Haul Facilities.Ross H.
I rented a stow dolly and they didn't have any available if they have a reservation why was this not available. this caused to drive the vehicle as well as the truck total of 3000 kilometer at a cost of over 300 dollars not impressed?darren W.
Keep up the good workJoey L.
Always a awesome experience ! Trouble free !Randy L.
Awesome experience very nice people to deal with!Randy L.
I'm still a little unsure why Uhaul sent me to Courtland ON, rather than Waterloo, where I live and booked the trailer but the ladies at JL are amazing and a Courtland Bakery visit makes the trip worthwhile.Stephen M.
Very helpful.. nice folk.. will be my go to location from now on..daniel J.
Courteous staffbob D.
The office smelled terribly of smoke. Disgusting. The people were friendly enough, but it felt dirty inside their officeBrandon L.
Equipment was not swept out on pickup. The short electric connection was missing, but replaced after a brief search in their office. Staff seemed inexperienced with the system. Staff and regional contact had great difficulty over-riding the system price, in order to honour my contract price, and region would not have done so if I had not had my paperwork in hand. This whole process took about 1 1/2 hours, plus the 3 hours total travel to and from this remote location. A frustrating experience.John L.
No staff on Sunday so I just dropped trailer and left.Hayley O.
The ladies at Hayward we're very nice and made me feel very comfortable. I am only renting a I haul from Hayward for now on. I had trouble at other locations Tillsonburg, but Hayward treated me like I was a regular they are awesome, thank you Haywardmichael P.
Everyone was very pleasant and oh so helpful. Equipment was ready to go.Johane B.
Every thing was perfect. Fast,friendly service. Thank you.Richard K.
mirrors would not adjust, and transmission needed another gear. axel gear ratio must be pretty low ?? other than that no issues, worked fine. thanksTrevor T.